Privacy Policy

zenoralustivam collects various types of information to provide you with the best possible project budget management experience. We're transparent about what we gather and why it's necessary for our services.

Your information serves specific purposes that directly benefit your experience with zenoralustivam's budget management platform. Here's exactly how we use the data we collect:

• Service Delivery: Processing your budget data, generating reports, and maintaining your project information securely
• Account Management: Creating and maintaining your user account, processing authentication, and personalizing your dashboard
• Customer Support: Responding to your inquiries, troubleshooting technical issues, and providing personalized assistance
• Platform Improvement: Analyzing usage patterns to enhance features, identify bugs, and develop new budget management tools
• Security Measures: Protecting your account from unauthorized access, detecting fraudulent activity, and maintaining system integrity
• Communication: Sending important service updates, security alerts, and relevant educational content about budget management

We process your personal information based on legitimate business interests, contractual necessity, and your explicit consent where required. You can withdraw consent at any time through your account settings.

zenoralustivam maintains strict control over your personal information. We limit data sharing to essential service providers who help us deliver our budget management platform effectively.

We may share limited information with:

• Cloud Service Providers: AWS and Azure for secure data storage and processing, operating under strict data protection agreements
• Payment Processors: Stripe and PayPal for handling subscription payments, with minimal data exposure limited to transaction processing
• Analytics Services: Google Analytics for understanding user behavior patterns, with personally identifiable information removed
• Customer Support Tools: Zendesk for managing support tickets and providing assistance, with access limited to relevant communication history
• Legal Requirements: Government authorities when required by law, court orders, or to protect our legal rights and user safety

All third-party partners sign comprehensive data protection agreements and undergo regular security audits. They can only access information necessary for their specific services and cannot use your data for their own commercial purposes.

You have comprehensive rights regarding your personal information. zenoralustivam respects these rights and provides easy ways to exercise them through our platform and support channels.

zenoralustivam employs multiple layers of security to protect your personal and financial information. We understand that budget management involves sensitive business data that requires the highest level of protection.

• Encryption: All data transmission uses TLS 1.3 encryption, and stored data is encrypted using AES-256 standards
• Access Controls: Multi-factor authentication for all accounts, role-based access permissions, and regular access reviews
• Infrastructure Security: Secure cloud hosting with AWS, regular security audits, and 24/7 monitoring systems
• Employee Training: Comprehensive privacy and security training for all staff, with background checks and confidentiality agreements
• Incident Response: Documented breach response procedures with notification systems and forensic investigation capabilities
• Regular Testing: Quarterly penetration testing, vulnerability assessments, and security system updates

We maintain SOC 2 Type II compliance and undergo annual third-party security audits. Our security team monitors threats continuously and updates protection measures to address emerging risks in the budget management software industry.

zenoralustivam maintains clear data retention policies that balance your privacy rights with business and legal requirements. We don't keep information longer than necessary for legitimate purposes.

When retention periods expire, we securely delete information using industry-standard data destruction methods. Backups are automatically purged according to the same timeline. You can request earlier deletion for most data types, though some information must be retained for legal compliance.

For Australian tax and financial reporting requirements, certain business records may be retained for up to 7 years as required by the Australian Taxation Office and Australian Securities and Investments Commission regulations.

zenoralustivam processes and stores data primarily within Australia to ensure compliance with local privacy laws and minimize cross-border data transfer risks. However, some processing may occur internationally through our trusted service providers.

• Primary Processing: Australia-based servers for all budget data, account information, and sensitive business records
• Backup Systems: Secondary processing in Singapore and Ireland under strict data protection agreements
• Analytics Processing: Limited technical data processed in the United States through Google Analytics with privacy controls enabled
• Support Services: Customer communication data may be processed in the United States through our support platform providers

We regularly review international transfer arrangements to ensure they meet evolving privacy standards and provide adequate protection for Australian users. You can request information about specific data transfer locations for your account by contacting our privacy team.

zenoralustivam uses cookies and similar technologies to enhance your experience, maintain security, and understand how our budget management platform is used. We provide clear controls over these technologies.

You can manage cookie preferences through your browser settings or our platform's privacy controls. Disabling certain cookies may limit platform functionality but won't prevent you from using core budget management features.

We don't use third-party advertising cookies or behavioral tracking for marketing purposes. Our analytics are focused solely on improving the budget management experience for our users.

zenoralustivam may update this privacy policy to reflect changes in our practices, legal requirements, or platform features. We're committed to transparency about any changes that affect how we handle your personal information.

• Notification Process: Email alerts to all active users at least 30 days before significant changes take effect
• Change Documentation: Clear summaries of what's changed and why, posted prominently on our website
• Granular Control: Options to adjust privacy settings if updates introduce new data processing activities
• Historical Versions: Previous policy versions remain accessible for reference and transparency

Minor updates for clarity, legal compliance, or technical improvements may be implemented immediately but will always be clearly communicated through our platform and email notifications.